Vinted Users Express Anger About Sizing Updates

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The popular resale platform has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.

Digital Channels Backlash

Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.

The company said the new system was more in line with other platforms.

They have suggested members to check their listings and adjust the sizing manually if necessary, which has left users frustrated.

Sizing System Changes

Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.

Member Stories

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Necessary Adjustments

Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: previously, the platform withdrew an update regarding delivery choices after backlash from users.